Cransbrook AI Consultancy — AI Appointment Scheduling

Cut no-shows.
Fill your diary.

Automated appointment scheduling, reminders, and rebooking for UK businesses. Reduce DNA rates by 30–50% and free your team from the phone queue.

30–50%

Typical reduction in no-shows

5+ hrs

Saved per week on booking admin

24/7

Online booking availability

2 weeks

From kickoff to go-live

Capabilities

What it does

Online booking — 24/7

Customers book appointments at any hour without calling. Your calendar updates in real time, automatically.

Automated reminders

SMS and WhatsApp reminders sent 48 hours and 2 hours before every appointment. Confirm or cancel in one tap.

Instant rebooking

When a customer cancels, the slot is released and offered automatically. No manual intervention required.

Multi-resource scheduling

Handles different staff members, rooms, and appointment types simultaneously — no double-booking, ever.

Calendar integration

Connects to Google Calendar, Outlook, Cliniko, Calendly, and most existing booking systems.

CRM sync

Every booking, cancellation, and no-show logged automatically in HubSpot or Zoho. No manual data entry.

Sectors

Built for your sector

Dental practices

NHS and private appointment types, hygienist slots, recall management, DNA reduction.

GP surgeries & clinics

Triage-based booking, appointment categories, urgent vs routine routing.

Beauty & aesthetics

Treatment booking, patch test requirements, staff availability, deposit collection.

Legal & professional

Initial consultation booking, conflict checks, document requirements, reminders.

Fitness & wellness

Class bookings, PT sessions, membership-based availability, cancellation policies.

Property & surveying

Viewing slots, survey bookings, multi-property scheduling, confirmation flows.

Standards

The Cransbrook standard

Calendar integration

Google, Outlook, Cliniko, Calendly

SMS + WhatsApp reminders

Automated, personalised, on time

GDPR compliant

UK data processing standards

No-show reduction

30–50% DNA reduction typical

CRM sync

HubSpot, Zoho, or your system

90-day guarantee

Performance or we fix it free

Process

How it works

01

Discovery call

We map your appointment types, durations, staff, and current booking flow. 30 minutes.

02

Build & integrate

We connect to your calendar, configure appointment types, set up reminder sequences, and test thoroughly.

03

Go live

Live within 2 weeks. We monitor the first 45 days and tune reminder timing and messaging.

04

Ongoing support

Monthly retainer covers monitoring, updates, and configuration changes as your services evolve.

Ready to fill your diary?

Book a 30-minute discovery call. We will map your current booking process and show you exactly how automation would work for your business.

Book a free discovery call →

Or email us at isa@cransbrook.com